Guest Experience Ambassador - Greeter & Desk

Spanish Springs Lanes; Midland (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Midland, TX is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and ring sales. This role involves operating the POS system, assisting with basic bowling instructions, and coordinating lanes and equipment to ensure a smooth guest experience.

The position requires an 18+ age minimum, HS diploma or hospitality experience, and strong telephone etiquette.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Telephone etiquette

Guest service

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Midland, TX is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and ring sales. This role involves operating the POS system, assisting with basic bowling instructions, and coordinating lanes and equipment to ensure a smooth guest experience.

The position requires an 18+ age minimum, HS diploma or hospitality experience, and strong telephone etiquette.