Guest Experience Ambassador - Bowling Center Front Desk

Spanish Springs Lanes; Aurora (CO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is hiring a Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and assist with bowling lane assignments and sales at the front counter. This on-site role involves using the POS and PA systems, and supporting guests with basic bowling tips as needed.

Ideal candidates will have a High School Diploma or equivalent, strong telephone etiquette, and a track record of reliability and customer service in fast-paced environments.

Qualifications

• HS Diploma or equivalent (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette

Responsibilities

• Greet guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & equipment
• Prepare for leagues
• Ring sales at the counter and follow cash procedures
• Notify mechanics of pinspotter/pinsetter malfunctions and log issues
• Assist guests with basic bowling instruction
• Operate POS system, central panel, computers, and PA system

Skills

Customer service

Telephone etiquette

Friendly demeanor

Multi-tasking

Education

High School Diploma or equivalent

Job description

Lucky Strike Entertainment is hiring a Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and assist with bowling lane assignments and sales at the front counter. This on-site role involves using the POS and PA systems, and supporting guests with basic bowling tips as needed.

Ideal candidates will have a High School Diploma or equivalent, strong telephone etiquette, and a track record of reliability and customer service in fast-paced environments.