Guest Experience Ambassador: Greeter & Desk

Spanish Springs Lanes; Algonquin (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Illinois is seeking a friendly Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and ring sales at the counter.

This part-time role requires excellent telephone etiquette, a HS diploma or equivalent, and the ability to operate our POS and basic bowling equipment. Pay ranges from $15 to $18 per hour, with benefits per company policy.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Telephone etiquette

Guest service

Communication skills

Shift flexibility

Education

HS Diploma or equivalent

Tools

POS system

Cash handling

Job description

Lucky Strike Entertainment in Illinois is seeking a friendly Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and ring sales at the counter.

This part-time role requires excellent telephone etiquette, a HS diploma or equivalent, and the ability to operate our POS and basic bowling equipment. Pay ranges from $15 to $18 per hour, with benefits per company policy.