Guest Experience Ambassador — Free Bowling & Perks

Spanish Springs Lanes; San Jose (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in the United States is seeking a Greeter/Counter Desk Attendant to warmly welcome guests, manage waitlists, and ring sales at the counter. The role emphasizes excellent telephone etiquette and a friendly, professional demeanor.

Applicants should have a HS diploma or equivalent hospitality experience and be able to operate the POS, central panel, computers, and PA system. Minimum age to serve alcohol applies. The pay range is $18.45-$19.00 per hour with benefits.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Friendly and inviting demeanor

Ability to manage waitlist

Education

HS Diploma or equivalent

Tools

POS system

P/A system

Central panel

Job description

Lucky Strike Entertainment in the United States is seeking a Greeter/Counter Desk Attendant to warmly welcome guests, manage waitlists, and ring sales at the counter. The role emphasizes excellent telephone etiquette and a friendly, professional demeanor.

Applicants should have a HS diploma or equivalent hospitality experience and be able to operate the POS, central panel, computers, and PA system. Minimum age to serve alcohol applies. The pay range is $18.45-$19.00 per hour with benefits.