Guest Experience Ambassador

Travel + Leisure Co.; Florida; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Wellness program

Job summary

Travel + Leisure Co. seeks a Guest Services Associate to welcome resort guests, assist with arrival and check-in, and ensure a smooth and enjoyable stay. You will assist guests with luggage, maintain a professional appearance, and respond to inquiries about resort amenities, services, and directions.

A high school diploma or equivalent and at least one year of customer service experience are required. The role supports a vibrant hospitality team.

Qualifications

• High School diploma or equivalent.
• At least one year of customer service experience.
• Must maintain a professional appearance and cordial attitude towards guests and staff.
• Able to lift up to 50 pounds.

Responsibilities

• Greet and serve resort guests during their stay.
• Assist guests with arrival, check-in, and stay at the property.
• Handle guests' luggage and maintain a professional demeanor.
• Answer inquiries about resort amenities, services, policies, and directions.

Skills

Customer service

People oriented

Teamwork

Education

High School diploma or equivalent

Job description

Travel + Leisure Co. seeks a Guest Services Associate to welcome resort guests, assist with arrival and check-in, and ensure a smooth and enjoyable stay. You will assist guests with luggage, maintain a professional appearance, and respond to inquiries about resort amenities, services, and directions.

A high school diploma or equivalent and at least one year of customer service experience are required. The role supports a vibrant hospitality team.