Guest Experience Agent - Front Desk (Evenings/Part-Time)

Onvo, Inc.; Northern (KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Onvo, Inc. is seeking a Front Desk Agent for a part-time role in Lake Ariel, PA. You will be the first point of contact for guests, assisting with check-in/check-out and answering inquiries to ensure a smooth and welcoming experience from arrival to departure.

Responsibilities include managing reservations, handling payments, and coordinating with other hotel departments to maintain guest satisfaction. The position requires excellent communication, a friendly demeanor, and the ability to work a

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills and a friendly, outgoing personality.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• A strong commitment to guest satisfaction and service excellence.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Handle guest inquiries and resolve issues promptly and professionally.
• Manage reservations including new bookings, modifications and cancellations.
• Process payments accurately and maintain a balanced cash drawer.
• Answer calls and direct to appropriate department or person.
• Provide information about hotel services and local attractions.

Skills

Verbal communication

Written communication

Interpersonal skills

Friendly personality

Multitasking

Flexible shifts

Job description

Onvo, Inc. is seeking a Front Desk Agent for a part-time role in Lake Ariel, PA. You will be the first point of contact for guests, assisting with check-in/check-out and answering inquiries to ensure a smooth and welcoming experience from arrival to departure.

Responsibilities include managing reservations, handling payments, and coordinating with other hotel departments to maintain guest satisfaction. The position requires excellent communication, a friendly demeanor, and the ability to work a