Guest Experience Agent: Check-In, Reservations & Billing

Home2-Suites-St.-Augustine; Saint Augustine (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

Life insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program and Fund

Job summary

Peachtree Group is seeking a Guest Service Agent to manage check-ins/outs, process payments, and assist guests with reservations in a friendly, professional and timely manner, while upholding brand standards.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a 401(k) retirement match, paid holidays and paid time off, plus access to our Employee Assistance Program and Fund.

Qualifications

• The Guest Service Agent handles check-ins/outs, payments, and billing adjustments while assisting guests with reservations and requests in a friendly, professional and timely manner.

Responsibilities

• Process check-ins and check-outs
• Secure payment and verify/adjust billing
• Assist guests with reservations and requests

Job description

Peachtree Group is seeking a Guest Service Agent to manage check-ins/outs, process payments, and assist guests with reservations in a friendly, professional and timely manner, while upholding brand standards.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a 401(k) retirement match, paid holidays and paid time off, plus access to our Employee Assistance Program and Fund.