Guest Experience Agent - Afternoons & Overnights

Travelodge Gillette; Gillette (WY); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Industry leading 401K

Promotional opportunities

Recognition for results

Descripción de la vacante

TRAVELODGE BY GILLETTE, WY is seeking a Front Desk Agent for afternoon and overnight shifts. The role involves greeting guests, checking them in and out, and handling reservations with accuracy.

Responsibilities include assisting guests with questions and directions, resolving concerns professionally, maintaining guest records and key inventory, and supporting front desk operations as needed. This is an equal opportunity employer.

Formación

• High School diploma or equivalent required.
• Stable work history required.
• Knowledge of Microsoft Office (Excel, Word, Outlook) preferred.

Responsabilidades

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Conocimientos

Customer service

Time management

Team player

Educación

High School diploma or equivalent

Stable work history

Herramientas

Microsoft Office

Descripción del empleo

TRAVELODGE BY GILLETTE, WY is seeking a Front Desk Agent for afternoon and overnight shifts. The role involves greeting guests, checking them in and out, and handling reservations with accuracy.

Responsibilities include assisting guests with questions and directions, resolving concerns professionally, maintaining guest records and key inventory, and supporting front desk operations as needed. This is an equal opportunity employer.