Front Desk & Guest Experience Coordinator

Hireology; Milford (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

TRAVELODGE AND PENNY'S DINER OF MILFORD, UT is hiring a Front Desk Agent to welcome guests, check them in and out, manage bookings, and provide local recommendations. You will maintain guest records and support daily front desk operations with a professional, courteous attitude.

Requirements include a high school diploma or equivalent, stable work history, and familiarity with Microsoft Office. Experience at an IHG-branded hotel is a plus; teamwork and strong communication are essential in this

Qualifications

• High school diploma or equivalent required.
• Stable work history required.
• Experience with Microsoft Office (Excel, Word, Outlook).
• IHG branded hotel experience preferred.
• Team player and clear communicator; able to work under pressure.

Responsibilities

• Greet guests and manage check-ins and check-outs
• Handle reservations, cancellations, and room assignments
• Assist guests with questions, directions, and local recommendations
• Address and resolve guest concerns professionally
• Maintain accurate guest records and room key inventory
• Support front desk operations as needed

Skills

Time management

Customer service

Reservations system knowledge

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

TRAVELODGE AND PENNY'S DINER OF MILFORD, UT is hiring a Front Desk Agent to welcome guests, check them in and out, manage bookings, and provide local recommendations. You will maintain guest records and support daily front desk operations with a professional, courteous attitude.

Requirements include a high school diploma or equivalent, stable work history, and familiarity with Microsoft Office. Experience at an IHG-branded hotel is a plus; teamwork and strong communication are essential in this