Guest Experience & Administrative Receptionist

PACS Group; United States; On-site; USD 30,000 - 38,000; Full time

Job summary

PACS Group in the United States is seeking a friendly Receptionist/Administrative Assistant to provide clerical support in the front office. You will greet visitors, answer calls, route messages, and maintain an organized reception area.

This role emphasizes privacy and professional communication; prior receptionist experience and a high school diploma are preferred. Proficiency with Microsoft Office and a multiline phone system is expected, with opportunities to contribute to a supportive

Qualifications

• High school diploma or GED required; receptionist experience preferred.
• Proficient in Microsoft Office and basic clerical tasks.
• Strong communication and organizational skills.
• Ability to greet visitors and handle phone system professionally.

Responsibilities

• Greet and welcome patients, clients, and other visitors.
• Answer telephone calls and forward messages.
• Check visitors in and direct them to destinations.
• Inform staff of visitors' arrivals and cancellations.
• Maintain visitor sign-in log.
• Schedule appointments and manage meeting room bookings.
• Handle incoming and outgoing mail.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain patient privacy and confidentiality of health information.

Skills

Customer service

Communication

Office administration

Multitasking

Data entry

Education

High school diploma or GED

Receptionist experience preferred

Tools

Microsoft Office

Multiline phone system

Job description

PACS Group in the United States is seeking a friendly Receptionist/Administrative Assistant to provide clerical support in the front office. You will greet visitors, answer calls, route messages, and maintain an organized reception area.

This role emphasizes privacy and professional communication; prior receptionist experience and a high school diploma are preferred. Proficiency with Microsoft Office and a multiline phone system is expected, with opportunities to contribute to a supportive