Guest Concierge (Front Desk) – Flexible Schedule

South Beach Group Hotels; Florida; In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

South Beach Group Hotels is seeking a Front Desk Agent to ensure guests are checked in and out promptly and that every request is handled courteously in line with hotel standards. The role requires a professional image, clear communication, and the ability to multitask in a fast-paced environment.

Duties include greeting and registering guests, processing payments, assisting VIPs, coordinating with housekeeping and maintenance, and supporting daily shift briefings.

Competenze

• Minimum 2 years of front desk/hotel experience or equivalent.
• Excellent communication skills, both written and verbal.
• Ability to read and interpret safety rules and procedures.

Mansioni

• Greet and register guests; process payments and room charges.
• Answer guest inquiries and resolve issues promptly while maintaining a courteous demeanor.
• Coordinate with housekeeping, security, and other hotel departments to fulfill guest requests.
• Assist in VIP and special guest arrangements; participate in daily briefings and team meetings.

Conoscenze

Front desk experience

Customer service

Bilingual

Formazione

Hospitality degree

Descrizione del lavoro

South Beach Group Hotels is seeking a Front Desk Agent to ensure guests are checked in and out promptly and that every request is handled courteously in line with hotel standards. The role requires a professional image, clear communication, and the ability to multitask in a fast-paced environment.

Duties include greeting and registering guests, processing payments, assisting VIPs, coordinating with housekeeping and maintenance, and supporting daily shift briefings.