Flexible Schedule Front Desk Agent

South Beach Group Hotels; Miami Beach (FL); In loco; USD 19.000 - 28.000; Tempo pieno

Descrizione del lavoro

South Beach Group Hotels seeks a Front Desk Agent to ensure smooth guest check-in/out and respond to requests with courtesy and efficiency. You will work in a fast-paced resort environment, handling billing, VIP escorts, and guest inquiries while maintaining strict privacy and security standards.

The role requires front desk experience, strong communication, and the ability to multitask during busy periods. Weekend and holiday availability is expected.

Competenze

• 2+ years front desk/hotel experience.
• 1+ year customer service experience.
• College degree in hospitality, business, or similar.
• Able to work weekends and holidays.
• Excellent written and verbal communication skills.

Mansioni

• Check guests in and out per procedures and post charges.
• Greet guests, handle requests, and provide hotel information.
• Maintain professional image and assist with guest safety and privacy.
• Coordinate with management on credit and billing policies.
• Participate in daily briefings and assist VIP guests as needed.

Conoscenze

Bi-Lingual

Computer skills

Cash handling

Communication

Multitasking

Formazione

Hospitality/business degree

Strumenti

ASI Front Desk Cloud

Descrizione del lavoro

South Beach Group Hotels seeks a Front Desk Agent to ensure smooth guest check-in/out and respond to requests with courtesy and efficiency. You will work in a fast-paced resort environment, handling billing, VIP escorts, and guest inquiries while maintaining strict privacy and security standards.

The role requires front desk experience, strong communication, and the ability to multitask during busy periods. Weekend and holiday availability is expected.