Guest-Centric Internal Auto Service Advisor

Asbury; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & PTO

Paid training

Stock Awards

Health insurance

401k with company match

Employee discounts

Job summary

Asbury Automotive Group in Dallas is seeking an Internal Service Advisor to be the face of the service department, presenting and selling maintenance products and services while upholding manufacturer schedules. This role emphasizes guest experiences and teamwork.

You will manage repair estimates with the Used Car Manager, schedule service appointments, answer calls, and maintain CSI scores, with opportunities for professional growth and corporate benefits.

Qualifications

• Customer-focused service experience
• Strong communication skills
• Ability to work in a fast-paced environment

Responsibilities

• Present and sell maintenance products and services to customers
• Advise on vehicle care and maintenance per manufacturer specifications
• Establish repair completion times with customers and technicians
• Answer incoming service calls and schedule appointments
• Maintain CSI scores and adhere to warranty guidelines
• Follow all laws and company policies regarding customer information

Job description

Asbury Automotive Group in Dallas is seeking an Internal Service Advisor to be the face of the service department, presenting and selling maintenance products and services while upholding manufacturer schedules. This role emphasizes guest experiences and teamwork.

You will manage repair estimates with the Used Car Manager, schedule service appointments, answer calls, and maintain CSI scores, with opportunities for professional growth and corporate benefits.