GTM Engineer: AI-Driven Revenue Operations

Delight; San Mateo (CA); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Competitive health benefits

Generous PTO and holidays

Job summary

Delight.ai, the AI concierge for customer experience, seeks a GTM Engineer to lead our revenue operations systems and processes. The role partners with Marketing, Sales, Customer Success, and Finance to optimize go-to-market routines and enablement across the GTM stack.

You will own Salesforce, LeanData, and Gainsight deployments, create scalable workflows, and craft data-driven insights to drive revenue growth. A 3+ day in-office presence in San Mateo is required.

Qualifications

• 6+ years in Sales Operations with proven impact on GTM processes.
• 3+ years at a B2B AI/SaaS growth company.
• Hands-on experience with GTM tech stack (HubSpot, RingLead/ZoomInfo, Clay, LinkedIn Sales Navigator).
• Experience in Google Workspace and cross-functional leadership.
• Excellent communication and ability to align senior stakeholders across GTM functions.

Responsibilities

• Partner with field leaders to improve processes and methodology.
• Build scalable workflows and cross-team engagement rules.
• Provide reports, dashboards, and data insights to measure performance.
• Structure compensation plans to incentivize go-to-market motions.
• Design and deploy solutions in Salesforce, LeanData, and Gainsight; document processes.
• Collaborate with AI tools like Claude and Vercel in GTM workflows.
• Integrate and administer other GTM systems as needed by the business.

Skills

Sales Ops

GTM tech stack

SaaS knowledge

HubSpot

Google Workspace

Stakeholder alignment

Communication

Leadership & initiative

Education

Bachelor's Degree

STEM degree preferred

MBA nice-to-have

Tools

Salesforce

LeanData

Gainsight

Claude

Vercel

Job description

Delight.ai, the AI concierge for customer experience, seeks a GTM Engineer to lead our revenue operations systems and processes. The role partners with Marketing, Sales, Customer Success, and Finance to optimize go-to-market routines and enablement across the GTM stack.

You will own Salesforce, LeanData, and Gainsight deployments, create scalable workflows, and craft data-driven insights to drive revenue growth. A 3+ day in-office presence in San Mateo is required.