GTM Business Systems Lead — Salesforce & Integrations

Ramp Corp.; New York, Northern (NY, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is seeking a Senior Business Systems professional in New York to own partner GTM systems and Salesforce automation. You will drive architecture choices, integrate tools across Salesforce, LeanData, Outreach, Gong and more, and prioritize work by ROI with cross-functional stakeholders.

You will work with Sales, Account Management, Partnerships, and Product to ship high-impact, scalable systems that enable Ramp’s growth and partner payouts.

Qualifications

• 5+ years in business systems at a fast-paced company.
• Salesforce Admin certification or equivalent hands-on experience, plus real depth in HubSpot.
• Non-trivial Salesforce flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scale.
• A habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided and shipped.
• Fluency translating business requirements into a solution, and authoring that solution in terms of the outcome it drives and how that outcome will be measured.
• A metric-driven approach to prioritization: ROI, effort vs maintenance cost, and explicit rationale.
• Multi-month projects delivered with cross-team dependencies and no PM attached: sequencing the work, holding scope, flagging risk, and keeping everyone informed.
• Fluency with AI tools to build, audit and document faster and a clear sense of where they stop being reliable.

Responsibilities

• Own partner GTM systems: the roadmap, the architecture decisions inside them and their operational health
• Build and deploy the Salesforce automation behind them: record-triggered and screen flows, validation rules, custom objects and fields, permission sets and approvals
• Own partner attribution from first touch to payout: referral capture, deal registration, partner-to-opportunity linkage and monthly partner payouts
• Own the integrations across the stack, including lead routing, sequence enrollment, meeting booking, enrichment and partner attribution, spanning Salesforce, LeanData, Outreach, Gong, Chili Piper, ZoomInfo and Workato
• Prioritize incoming requests against ROI. Make the call on what gets built, what gets deferred and what gets declined, and show the numbers behind it
• Drive cross-functional alignment on scope, sequencing and tradeoffs and carry it through to closure without a manager in the room

Skills

Business systems

Salesforce

HubSpot

ROI prioritization

Education

Salesforce Admin certification

Tools

Salesforce automation

LeanData

Outreach

Gong

Chili Piper

ZoomInfo

Workato

Job description

Ramp is seeking a Senior Business Systems professional in New York to own partner GTM systems and Salesforce automation. You will drive architecture choices, integrate tools across Salesforce, LeanData, Outreach, Gong and more, and prioritize work by ROI with cross-functional stakeholders.

You will work with Sales, Account Management, Partnerships, and Product to ship high-impact, scalable systems that enable Ramp’s growth and partner payouts.