Growth & Wellness Customer Experience Coach

Serenity Healthcare; Nocatee (FL); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

Vision insurance

401(k) retirement plan

Paid time off

Paid training and professional cert.

Growth-focused environment

Job summary

Serenity Healthcare in Florida is seeking a Customer Experience Coach to guide individuals through a structured program, helping them build positive habits, stay motivated, and progress toward personal goals. This full-time role includes paid training to ensure confidence in the duties.

You’ll provide one-on-one support during sessions, use program tools, and promote journaling, goal-setting, and mindfulness.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear and professional verbal and written communication.
• Strong interpersonal skills with patience and empathy.
• Authorized to work in the United States; able to pass background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant’s experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Skills

Communication skills

Interpersonal skills

Patience & empathy

Reliable & punctual

Background check ready

Job description

Serenity Healthcare in Florida is seeking a Customer Experience Coach to guide individuals through a structured program, helping them build positive habits, stay motivated, and progress toward personal goals. This full-time role includes paid training to ensure confidence in the duties.

You’ll provide one-on-one support during sessions, use program tools, and promote journaling, goal-setting, and mindfulness.