Growth & Renewals SaaS Account Manager

Meltwater Group; Austin (TX); Ibrido; USD 75.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

401K matching

Life insurance

Commuter benefits

Parental leave

Medical, dental, and vision

Descrizione del lavoro

At Meltwater, the Account Manager role focuses on managing, renewing, and growing SaaS client relationships across assigned accounts. You will collaborate with Customer Success and Renewals teams to drive long-term customer value and expansion.

The position requires a minimum of 3 years in account management within software or SaaS, a Bachelor's degree, strong English communication, and a hybrid work schedule with three days in the office.

Competenze

• Bachelor's degree or higher.
• 3+ years in account management in SaaS or software.
• Strong English communication skills.
• Ability to develop strategic account plans and growth strategies.
• Experience collaborating with Customer Success and Renewals teams.

Mansioni

• Manage, renew, and grow assigned accounts.
• Collaborate with Customer Success and Renewals teams.
• Develop account plans to retain and expand.
• Identify and pursue expansion opportunities (upsell/cross-sell).
• Build strong relationships with key stakeholders within accounts.
• Monitor usage to inform renewal and expansion.
• Negotiate pricing and terms with Renewals Representatives.

Conoscenze

Account management

SaaS

Renewals

Upselling

Cross-selling

Customer relationships

Negotiation

Strategic thinking

English communication

Formazione

Bachelor's degree

Strumenti

Salesforce

HubSpot

CRM systems

Descrizione del lavoro

At Meltwater, the Account Manager role focuses on managing, renewing, and growing SaaS client relationships across assigned accounts. You will collaborate with Customer Success and Renewals teams to drive long-term customer value and expansion.

The position requires a minimum of 3 years in account management within software or SaaS, a Bachelor's degree, strong English communication, and a hybrid work schedule with three days in the office.