Growth-Oriented Loan Account Manager

Wallace Management Company LLC; Ada (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Management Company LLC seeks an Account Manager to provide quick, friendly customer service in person or by phone, assist customers with loan questions, and help them post payments. You will prepare loan documents, manage the application process, maintain positive relationships, and proactively communicate loan status and overdue notices.

This role may require occasional travel and a full-time schedule.

Responsibilities

• Providing quick and friendly customer service in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

Job description

Wallace Management Company LLC seeks an Account Manager to provide quick, friendly customer service in person or by phone, assist customers with loan questions, and help them post payments. You will prepare loan documents, manage the application process, maintain positive relationships, and proactively communicate loan status and overdue notices.

This role may require occasional travel and a full-time schedule.