Account Manager: Customer-Driven Service & Growth

Wallace Management Company LLC; Lebanon (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays and vacation time

Monthly bonus opportunities

Job summary

Wallace Management Company LLC is seeking an Account Manager to deliver friendly customer service and manage loan-related interactions across multiple branches. You will handle payments, document preparation, and maintain strong customer relationships in a fast-paced consumer loan environment.

The position may involve occasional travel and there are opportunities for growth within the company. This is a full-time role with benefits and potential bonus opportunities across several Missouri and

Responsibilities

• Providing quick and friendly customer service in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

Job description

Wallace Management Company LLC is seeking an Account Manager to deliver friendly customer service and manage loan-related interactions across multiple branches. You will handle payments, document preparation, and maintain strong customer relationships in a fast-paced consumer loan environment.

The position may involve occasional travel and there are opportunities for growth within the company. This is a full-time role with benefits and potential bonus opportunities across several Missouri and