Customer-Focused Loan Account Manager | Growth & Bonuses

Wallace Management Company LLC; Selmer (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Management Company LLC is seeking an Account Manager to provide friendly customer service and manage loan payments and applications across multiple branches. Travel may be required as the role supports in-person interactions and loans processing.

Ideal candidates are outgoing, with strong communication and organizational skills to maintain customer relationships and ensure timely loan status updates.

Qualifications

• Friendly and outgoing Account Manager.
• Experience in banking/loan services is a plus.
• Strong communication and organizational skills.

Responsibilities

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

Skills

Customer service

Sales

Job description

Wallace Management Company LLC is seeking an Account Manager to provide friendly customer service and manage loan payments and applications across multiple branches. Travel may be required as the role supports in-person interactions and loans processing.

Ideal candidates are outgoing, with strong communication and organizational skills to maintain customer relationships and ensure timely loan status updates.