Growth-Focused Account Manager | Finance & Customer Service

Wallace Finance; Monett (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k) with company match

Paid holidays and vacation time

Monthly bonus opportunities

Job summary

Wallace Finance is seeking an Account Manager to deliver outstanding customer service and support loan processing at our branches. You will interact with customers in person or by phone, handle loan applications, and maintain positive relationships while tracking loan status.

The role includes occasional travel and opportunities for monthly bonuses, with full-time benefits such as health/dental/vision insurance and a 401(k) match.

Qualifications

• Friendly and outgoing demeanor required.
• Strong communication and interpersonal skills.
• Ability to handle payments and loan processes accurately.

Responsibilities

• Provide quick and friendly customer service in person or over the phone to assist with questions, or taking and posting loan payments.
• Prepare loan documents and manage the application process.
• Create and maintain positive customer relationships and keep in contact regarding loan status.
• Contact customers to help them get back on track if they have overdue payments.
• Partner with Management to maintain branch operating standards and grow the business.

Skills

Customer service

Account management

Sales experience

Job description

Wallace Finance is seeking an Account Manager to deliver outstanding customer service and support loan processing at our branches. You will interact with customers in person or by phone, handle loan applications, and maintain positive relationships while tracking loan status.

The role includes occasional travel and opportunities for monthly bonuses, with full-time benefits such as health/dental/vision insurance and a 401(k) match.