Growth-Oriented Automotive Service Advisor

Drivepreferred; Muskegon (MI); Presencial; USD 42.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with company participation

Paid vacation and holidays

No Saturday hours

Descripción de la vacante

Preferred Automotive is seeking a customer-focused Automotive Service Advisor to join our growing Grand Haven and Muskegon teams. You will guide customers through the service process and build lasting relationships, with a focus on delivering excellent care and clear communication.

The role offers a supportive environment with coaching, leadership opportunities, and a track record of promoting from within. No Saturdays, competitive pay, and strong benefits are part of our culture.

Formación

• Experience in automotive service advising and parts departments.
• Experience with independent repair facilities is a plus.
• Strong customer service and hospitality mindset.

Responsabilidades

• Greet customers and understand vehicle concerns.
• Schedule service appointments.
• Communicate repair recommendations clearly and honestly.
• Keep customers updated throughout the repair process.
• Work closely with technicians and parts department.
• Deliver an exceptional customer experience from start to finish.
• Build long-term customer relationships to earn repeat business.

Conocimientos

Automotive Service Advising

Parts Departments

Independent Repair Facilities

Customer Service

Hospitality

Retail Management

Service Industry Leadership

Descripción del empleo

Preferred Automotive is seeking a customer-focused Automotive Service Advisor to join our growing Grand Haven and Muskegon teams. You will guide customers through the service process and build lasting relationships, with a focus on delivering excellent care and clear communication.

The role offers a supportive environment with coaching, leadership opportunities, and a track record of promoting from within. No Saturdays, competitive pay, and strong benefits are part of our culture.