Automotive Service Advisor — Growth, Training & Benefits

Group 1 Automotive; Panama City (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid Time-Off

Employee stock purchase plan

Employee vehicle purchase program

Professional training and advancement

Job summary

Group 1 Automotive is seeking a customer-focused Automotive Service Advisor to join our team and deliver an exceptional dealership experience. You will help customers with their vehicle service needs and thrive in a fast-paced environment that values integrity, teamwork, and respect.

We’re looking for someone who can schedule appointments, create accurate estimates, and communicate clearly with technicians and parts staff to ensure timely service completion while maintaining excellent customer

Qualifications

• Previous experience as an automotive technician/mechanic.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.
• Excellent customer service skills.
• Must pass background check, MVR, and drug screening.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Skills

Customer service

Communication

Professional appearance

Education

High school diploma or equivalent

Job description

Group 1 Automotive is seeking a customer-focused Automotive Service Advisor to join our team and deliver an exceptional dealership experience. You will help customers with their vehicle service needs and thrive in a fast-paced environment that values integrity, teamwork, and respect.

We’re looking for someone who can schedule appointments, create accurate estimates, and communicate clearly with technicians and parts staff to ensure timely service completion while maintaining excellent customer