Automotive Service Advisor - Customer-Centric Growth

Gills Point S Tire; Helena (MT); Presencial; USD 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Paid time off

Medical, dental & vision insurance

401(k) with company match

Family-oriented culture

Resumo da oferta

Gills Point S seeks an Automotive Service Advisor to greet customers, assess vehicle needs, and deliver honest, value-driven service. You will translate findings into clear estimates and sales opportunities while maintaining records and ensuring customer satisfaction.

As the primary link between customers and technicians, you will coordinate service orders, manage appointments, and explain work completed. A positive team environment and ongoing training support your growth.

Qualificações

• High School Diploma or GED required.
• Experience in automotive/tire service customer support preferred.
• Strong communication and relationship-building skills are essential.
• Willingness to pursue TIA certification with company support.
• Valid driver's license with acceptable driving record.

Responsabilidades

• Greet customers and create a welcoming service experience; build trust with honest recommendations.
• Prepare accurate estimates and explain tire, maintenance, and repair recommendations.
• Coordinate service orders and communicate with technicians to ensure timely repairs.
• Explain completed work to customers and review final recommendations.

Conhecimentos

Customer service

Communication

Sales

Relationship building

Organizational skills

Multitasking

POS software

Formação académica

High School Diploma or GED

Technical or vocational automotive training

Ferramentas

POS system

Shop management software

Descrição da oferta de emprego

Gills Point S seeks an Automotive Service Advisor to greet customers, assess vehicle needs, and deliver honest, value-driven service. You will translate findings into clear estimates and sales opportunities while maintaining records and ensuring customer satisfaction.

As the primary link between customers and technicians, you will coordinate service orders, manage appointments, and explain work completed. A positive team environment and ongoing training support your growth.