Growth‑Oriented Account Manager – Delivery & Service

Rent-A-Center; Ohio; On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & &y

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive account performance through new sales and timely deliveries. This position requires a strong service mindset and ability to work in a fast-paced store environment.

Responsibilities include early-stage collections, coordinating deliveries and pickups, maintaining showroom standards, and building lasting customer relationships while following RAC safety

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive account performance through new sales and timely deliveries. This position requires a strong service mindset and ability to work in a fast-paced store environment.

Responsibilities include early-stage collections, coordinating deliveries and pickups, maintaining showroom standards, and building lasting customer relationships while following RAC safety