Growth-Driven Account Manager - Rentals & Service

Rent-A-Center, Inc.; Pittston Township (PA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Flexible Spending

Health Savings Account

Supplemental insurance

Voluntary insurance

Job summary

Rent-A-Center, Inc. is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive sales growth.

The role includes performing deliveries, pickups, and account follow-ups, while maintaining showroom standards and following safety guidelines. The position emphasizes early-stage collections, relationship-building with customers, and adherence to RAC mission and core values.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Sales ability

Education

High school diploma

Job description

Rent-A-Center, Inc. is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive sales growth.

The role includes performing deliveries, pickups, and account follow-ups, while maintaining showroom standards and following safety guidelines. The position emphasizes early-stage collections, relationship-building with customers, and adherence to RAC mission and core values.