Account Manager: Growth, Sales & In-Home Service

Rent A Center; Kewanee (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

Disability insurance

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts and deliver exceptional customer service while driving sales. The role includes handling deliveries and pickups, maintaining showroom standards, and building strong customer relationships.

You will support growth through new rental agreements, meet early-stage collection targets, and adhere to RAC safety and operational guidelines in a full-time store role.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to sell products and manage accounts.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts and deliver exceptional customer service while driving sales. The role includes handling deliveries and pickups, maintaining showroom standards, and building strong customer relationships.

You will support growth through new rental agreements, meet early-stage collection targets, and adhere to RAC safety and operational guidelines in a full-time store role.