Account Manager: Growth, Service & Deliveries

Rent-A-Center; Pennsville Township (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Account

Health Savings Account

Supplemental insurance options

Job summary

Rent-A-Center is seeking a dedicated Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. The role includes collections, deliveries, and cultivating strong customer relationships across multiple touchpoints.

You will support sales growth, maintain store standards, and coordinate showroom operations while ensuring safety and compliance in day-to-day activities.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Customer service

Communication

Sales

Time management

Problem solving

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a dedicated Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. The role includes collections, deliveries, and cultivating strong customer relationships across multiple touchpoints.

You will support sales growth, maintain store standards, and coordinate showroom operations while ensuring safety and compliance in day-to-day activities.