Growth-Minded Service Advisor — Automotive Customer Care

Community Cars; Bloomington (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Community KIA of Bloomington is seeking a Service Advisor to greet customers, assess service needs, and coordinate repairs with our technicians. This in-person, full-time role emphasizes customer care and professional communication.

Ideal applicants bring a strong work ethic, ability to multitask, and a drive for growth in a fast-paced shop. Indiana Drivers License required; we offer competitive wages, paid training, health insurance, and opportunities for advancement.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a busy service department.
• Attention to detail and organizational skills.

Responsibilities

• Greet customers and assist them with their service needs
• Perform vehicle inspections to determine necessary repairs and maintenance
• Provide accurate estimates for repair costs and timeframes
• Coordinate with service technicians to ensure timely completion of repairs
• Communicate with customers regarding the status of their vehicles
• Maintain detailed records of services performed and customer interactions
• Address customer concerns and resolve any issues in a professional manner
• Assist Team with duties
• Assist with Supervisory responsibilities
• Assist with scheduling appointments and managing the service department's workflow

Skills

Strong computer skills

Ability to multi-task

Excellent customer service

Strong organizational skills

Effective communication

Fast-paced environment

Education

Highschool Diploma / or equivalent

Job description

Community KIA of Bloomington is seeking a Service Advisor to greet customers, assess service needs, and coordinate repairs with our technicians. This in-person, full-time role emphasizes customer care and professional communication.

Ideal applicants bring a strong work ethic, ability to multitask, and a drive for growth in a fast-paced shop. Indiana Drivers License required; we offer competitive wages, paid training, health insurance, and opportunities for advancement.