Growth-Minded Auto Service Advisor | Training & Career

Community Cars; Bloomington (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Community Ford of Bloomington is hiring a Service Advisor to greet customers, assess service needs, and coordinate repairs with technicians. The role emphasizes strong customer service, organization, and clear communication in a fast-paced environment.

Ideal candidates will have a high school diploma or equivalent, valid Indiana driver’s license, and a willingness to grow within a family-owned dealer network. On-site work with comprehensive benefits and training opportunities are provided.

Qualifications

• Strong customer service and communication skills required.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and excellent organizational abilities.

Responsibilities

• Greet customers and assist them with their service needs.
• Perform vehicle inspections to determine necessary repairs and maintenance.
• Provide accurate estimates for repair costs and timeframes.
• Coordinate with service technicians to ensure timely completion of repairs.
• Communicate with customers regarding the status of their vehicles.
• Maintain detailed records of services performed and customer interactions.
• Address customer concerns in a professional manner.
• Assist team with supervisory duties and scheduling.

Skills

Computer skills

Multi-tasking

Customer service

Organizational skills

Communication skills

Fast-paced

Education

High school diploma or equivalent

Job description

Community Ford of Bloomington is hiring a Service Advisor to greet customers, assess service needs, and coordinate repairs with technicians. The role emphasizes strong customer service, organization, and clear communication in a fast-paced environment.

Ideal candidates will have a high school diploma or equivalent, valid Indiana driver’s license, and a willingness to grow within a family-owned dealer network. On-site work with comprehensive benefits and training opportunities are provided.