Growth‑Oriented Service Advisor — Training & Career Path

Community Cars; Bloomington (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Community Nissan of Bloomington is looking for a Service Advisor to join our team and grow with us. You will greet customers, assess service needs, and provide estimates while coordinating with technicians to ensure timely repairs.

We offer competitive wages, paid training, and opportunities for advancement within the service department. This in-person role requires a strong work ethic and excellent communication skills.

Qualifications

• Strong computer skills and ability to multi-task.
• Excellent customer service and communication abilities.
• Ability to work in a fast-paced environment with multiple tasks.

Responsibilities

• Greet customers and assist with service needs.
• Perform vehicle inspections to determine necessary repairs and maintenance.
• Provide accurate estimates for repair costs and timeframes.
• Coordinate with service technicians to ensure timely completion of repairs.
• Communicate with customers regarding the status of their vehicles.
• Maintain detailed records of services performed and customer interactions.
• Address customer concerns and resolve issues professionally.
• Assist team with duties and supervisory responsibilities.
• Assist with scheduling appointments and managing the service department's workflow.

Skills

Strong computer skills

Customer service

Multi-tasking

Organizational skills

Effective communication

Education

Highschool Diploma / or equivalent

Job description

Community Nissan of Bloomington is looking for a Service Advisor to join our team and grow with us. You will greet customers, assess service needs, and provide estimates while coordinating with technicians to ensure timely repairs.

We offer competitive wages, paid training, and opportunities for advancement within the service department. This in-person role requires a strong work ethic and excellent communication skills.