Growth-Focused Service Representative

Thompson Safety, Llc; Sparta (MI); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Thompson Safety, Llc in Sparta, MI is seeking a Service Representative to service and grow a designated customer base, delivering outstanding service with urgency. The role works with Account Executives to expand the territory and drive revenue through proactive calls and scheduled visits.

The ideal candidate will have a high school diploma or GED, strong communication skills, and the ability to use Microsoft Word, Excel, and Outlook. A valid driver's license and background check are required.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Familiar with codes, products attributes, and procedures within the safety field.
• Has a general awareness of business, financials, sales, and safety principles.
• Strong ability to utilize technology to increase the customer experience.
• Adequate skill with Microsoft products such as Word, Excel, and Outlook.

Responsabilités

• Assists the Company in developing new business opportunities through cold calls and leads.
• Establishes a line of contact and comfort level between the customer and our company staff.
• Maintains contact with customers through sales calls and scheduled service frequency.
• Develops new and existing skills through educational programs with both Company provided and vendor supported training.
• Assists in Company marketing programs/initiatives.
• Contacts potential customers to initiate the sales process.
• Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices.
• Consistently introduces and implements new products and service to assigned accounts.
• Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License.
• Performs other related duties as assigned.

Connaissances

Customer service

Cold calling

Sales

Communication

Technical aptitude

Driver's license

Formation

High School Diploma

College degree preferred

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Thompson Safety, Llc in Sparta, MI is seeking a Service Representative to service and grow a designated customer base, delivering outstanding service with urgency. The role works with Account Executives to expand the territory and drive revenue through proactive calls and scheduled visits.

The ideal candidate will have a high school diploma or GED, strong communication skills, and the ability to use Microsoft Word, Excel, and Outlook. A valid driver's license and background check are required.