Growth-Focused Service Account Pro

Convergint Technologies, LLC; Mason (OH); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision plan

Life insurance & disability plan

401K matching

Tuition reimbursement

Paid holidays & time off

Parental leave

Descripción de la vacante

Convergint Technologies, LLC in Ohio seeks a full-time Service Account Representative to join a dynamic team that drives growth and delivers world-class service. You will manage service delivery for assigned accounts, coordinate with customers and subcontractors, and help ensure timely contract renewals and PM visits.

The role requires exceptional communication, strong organizational skills, and basic financial knowledge.

Formación

• Excellent telephone and personal customer service skills.
• Strong customer focus and ability to work under pressure.
• Proficient in Microsoft Outlook, Excel, and Word.
• Basic financial knowledge (AR/AP, PO, work orders).
• Solid organizational skills and multitasking ability.

Responsabilidades

• Manage service delivery to assigned accounts.
• Provide full support of Customer Support Program (scheduling, tracking costs, renewals, invoicing).
• Schedule and follow up on monthly maintenance for customers and sub-contractors.
• Attend regular customer meetings to review account status.
• Meet monthly to discuss expiring contracts and PM visits.
• Perform other duties as required.

Conocimientos

Customer service

Communication skills

Microsoft Office (Outlook, Excel, Word

Educación

College degree or trade school

Descripción del empleo

Convergint Technologies, LLC in Ohio seeks a full-time Service Account Representative to join a dynamic team that drives growth and delivers world-class service. You will manage service delivery for assigned accounts, coordinate with customers and subcontractors, and help ensure timely contract renewals and PM visits.

The role requires exceptional communication, strong organizational skills, and basic financial knowledge.