Growth-Focused Cross-Sell Account Manager

Colonial Group; Rockford (IL); On-site; USD 70,000 - 75,000; Full time

Job summary

Colonial Group is seeking an Account Manager in Rockford, IL to identify and develop new product opportunities within the existing customer base. You will prospect, present programs, and meet sales quotas while securing renewals and expanding cross-sell opportunities.

You will document customer information, maintain sales reports, and relay product details to the service department. This role emphasizes building strong customer relationships and driving revenue growth in a fast-paced environment.

Qualifications

• Must be customer oriented and able to communicate effectively.
• Ability to provide a high quality service within a fast-paced and physically challenging environment.
• Goal driven and self-motivated to include problem solving skills.
• Knowledgeable in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• Secure contract renewals.
• Document customer information, maintain sales reports, and communicate product details to the service department.
• Build and maintain strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with Sales and Operations teams to sell into the current customer base.

Skills

Customer orientation

Effective communication

Problem solving

Goal driven

Education

High School Diploma or GED

Bachelor’s/Associates Degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Colonial Group is seeking an Account Manager in Rockford, IL to identify and develop new product opportunities within the existing customer base. You will prospect, present programs, and meet sales quotas while securing renewals and expanding cross-sell opportunities.

You will document customer information, maintain sales reports, and relay product details to the service department. This role emphasizes building strong customer relationships and driving revenue growth in a fast-paced environment.