Growth-Focused Account Manager: Renewals & Expansion

SentinelOne, Inc.; Oregon; Hybrid; USD 123,000 - 135,000; Full time

Benefits offered by this job

RSUs

ESPP

Health insurance

401(k) match

Paid time off

Home office allowance

Job summary

SentinelOne, Inc. is seeking an Account Manager, Client Development & Renewals to own a book of existing customer accounts, driving renewal retention and expansion revenue.

This is a growth-focused, non-transactional renewals role aligned with Account Executives, Customer Success Managers, and Sales Engineering. You will run consultative upsell conversations, manage multi-year renewals, and protect the base while expanding whitespace.

Qualifications

• 3 to 5 years in renewals, account management, or a customer-facing sales role, ideally in SaaS or cybersecurity.
• A track record of hitting or beating quota, including net revenue retention above 100% on your book.
• Proven experience running consultative upsell/cross-sell motions and identifying whitespace.
• Comfort managing multi-stakeholder negotiations with senior/economic buyers.
• Strong forecasting discipline and CRM hygiene; hands-on with Salesforce and CPQ/quote tools.

Responsibilities

• Own a portfolio of existing accounts, balancing renewal retention and expansion bookings; identify whitespace and lead consultative expansion conversations.
• Manage renewals end-to-end from quoting to on-time close; handle multi-year commitments with pricing quote support.
• Identify churn and downgrade risk early by watching deployment health and customer sentiment; run save motions as needed.
• Own a transparent forecast for renewal and expansion; keep Salesforce and CPQ updated with an accurate pipeline.
• Partner with CSMs, AEs, SEs, and channel partners to cover accounts and communicate customer feedback to product.

Skills

Renewals experience

SaaS sales

Upsell / cross-sell

Forecasting & CRM

Tools

Salesforce

CPQ/quote tools

Job description

SentinelOne, Inc. is seeking an Account Manager, Client Development & Renewals to own a book of existing customer accounts, driving renewal retention and expansion revenue.

This is a growth-focused, non-transactional renewals role aligned with Account Executives, Customer Success Managers, and Sales Engineering. You will run consultative upsell conversations, manage multi-year renewals, and protect the base while expanding whitespace.