Growth-Focused Account Executive

Socket.dev; Overland Park (KS); On-site; USD 75,000 - 110,000; Full time

Job summary

ISG Technology in Overland Park is seeking an Account Executive – Farmer to grow and manage existing client accounts. You will cultivate relationships, identify opportunities, upsell and cross-sell, and ensure customers receive maximum value from our IT services.

This role requires travel (25-50%), a customer-centric mindset, and a proven track record in managed IT services or consultative selling. You will lead client reviews, maintain renewal forecasts, and collaborate with the Sales Director

Qualifications

• Bachelor’s degree in Business or related field required.
• 5+ years experience in Account Management or Sales.
• Strong customer service and relationship-building skills.

Responsibilities

• Identify opportunities and upsell/cross-sell aligned to the account plan.
• Schedule and lead client QBRs.
• Manage 95%+ renewal retention rate.
• Generate referrals and expand account footprint.
• Maintain 95%+ CSAT and promoter NPS.
• Develop client practice road maps with leaders.
• Engage in executive relationship management.
• Track MRR, PS, HW/SW and related metrics.

Skills

Account Management

Sales

Customer Success

Communication

Education

Bachelor’s Degree in Business or related field

High School Diploma or equivalent

Job description

ISG Technology in Overland Park is seeking an Account Executive – Farmer to grow and manage existing client accounts. You will cultivate relationships, identify opportunities, upsell and cross-sell, and ensure customers receive maximum value from our IT services.

This role requires travel (25-50%), a customer-centric mindset, and a proven track record in managed IT services or consultative selling. You will lead client reviews, maintain renewal forecasts, and collaborate with the Sales Director