Strategic IT Account Executive

ISG Technology; Oklahoma City (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

ISG Technology is seeking an Account Executive – Farmer to manage and grow existing client accounts, ensuring continued value and retention. The role emphasizes cultivating relationships, identifying opportunities, upselling and cross-selling, and driving long-term growth through strategic IT solutions.

You will partner with the Sales Director and Service Delivery to align client needs with ISG offerings, maintain high CSAT and NPS, and develop roadmaps with practice leaders for ongoing client

Qualifications

• High School Diploma or equivalent, required.
• Bachelor’s Degree in Business or related field.
• 5+ years of experience in Account Management, Customer Success, or Sales.
• Strong understanding of managed IT services.
• Experience with consultative selling, account growth, and customer retention strategies.

Responsibilities

• Identify opportunities and upsell, renewals and cross-sell.
• Schedule and lead client QBRs.
• Manage 95%+ renewal retention rate.
• Maintain a robust sales pipeline.
• Collaborate with sales and services teams to deliver tailored solutions.
• Develop client practice road maps with Practice Leaders.
• Executive relationship management.

Skills

Sales acumen

Account management

Client relationships

Upselling

Renewals

Education

High School Diploma or equivalent

Bachelor’s Degree in Business or related field

Job description

ISG Technology is seeking an Account Executive – Farmer to manage and grow existing client accounts, ensuring continued value and retention. The role emphasizes cultivating relationships, identifying opportunities, upselling and cross-selling, and driving long-term growth through strategic IT solutions.

You will partner with the Sales Director and Service Delivery to align client needs with ISG offerings, maintain high CSAT and NPS, and develop roadmaps with practice leaders for ongoing client