Strategic IT Account Executive – Growth & Retention

Socket.dev

Wichita (KS)

On-site

USD 70,000 - 110,000

Full time

5 days ago

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Job summary

ISG Technology is seeking an Account Executive – Farmer to manage and grow existing client accounts, focusing on delivering value and expanding relationships through upselling and cross-selling IT solutions. The role requires strong relationship-building, strategic selling, and customer-centric performance to drive long-term retention and revenue growth.

The position reports to the Sales Director, involves 25-50% travel, and work across multiple locations including Overland Park, Wichita and

Qualifications

High school diploma or equivalent required.
Bachelor's degree in Business or related field preferred.
5+ years' experience in account management or sales for IT services.
Experience with consultative selling and customer retention strategies.

Responsibilities

Build and maintain long-term client relationships and satisfaction.
Identify upsell, renewal, and cross-sell opportunities.
Conduct regular business reviews and strategy sessions with clients.
Manage contract renewals and maintain high retention rates (95%+).
Track performance and renewal schedules using CRM systems.
Maintain a healthy sales pipeline through lead nurturing and qualification.
Collaborate with sales and services teams to tailor solutions and ensure successful implementation.
Other duties as assigned by management.