Growth-Driven Territory Manager

Colonial Group; Tacoma (WA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus or commission potential

Job summary

Vestis is seeking a Territory Manager to oversee a designated service territory in the United States, focusing on safety, customer retention, and growth. You will direct Route Sales Representatives, participate in budgeting, and drive service improvements while managing collections and renewals.

The role requires field leadership, strong negotiation skills, and the ability to travel extensively to customer sites and facilities.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred or related field.
• Two years of service/route-based industry experience with track record of growing customer accounts.
• Profit and loss accountability or contract-managed service experience preferred.
• Production planning, maintenance, or warehouse operations experience preferred.

Responsibilities

• Promote and sustain a safety culture.
• Coach and develop Route Sales Representatives in your territory.
• Report to Service Manager or Sr. Territory Manager; escalate to General Manager if needed.
• Create a pervasive sales culture via TIG and Shared Lead programs.
• Assist in new account installations as directed by management.
• Manage day-to-day customer service programs for the territory.
• Visit all required customers each quarter to review growth and service opportunities.
• Ensure RSRs respond to and resolve service requests timely.
• Set clear expectations for customer service and lead by example.
• Travel ~60% with service professionals to observe routes and visit locations.
• Follow up on accounts in jeopardy and resolve concerns quickly.
• Negotiate and secure renewal agreements with customers.

Skills

Interpersonal skills

Analytical skills

Communication skills

Negotiation

Team leadership

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office

Job description

Vestis is seeking a Territory Manager to oversee a designated service territory in the United States, focusing on safety, customer retention, and growth. You will direct Route Sales Representatives, participate in budgeting, and drive service improvements while managing collections and renewals.

The role requires field leadership, strong negotiation skills, and the ability to travel extensively to customer sites and facilities.