Growth-Driven SMB Eats Partner Manager

Uber; USA; Hybrid; USD 85.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonuses

Equity

Benefits

Zusammenfassung

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners, serving as their primary advisor to unlock Uber Eats' potential. The role is hybrid and based in San Francisco, with Tue-Thu in office.

You will manage partnerships, use data-driven insights to drive KPI improvements, and resolve merchant issues while expanding feature adoption. Excellent negotiation and relationship-building skills are essential.

Qualifikationen

• Experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.
• High school diploma or equivalent.

Aufgaben

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Kenntnisse

Account management

Sales

Operations

Customer-facing

Ausbildung

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Jobbeschreibung

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners, serving as their primary advisor to unlock Uber Eats' potential. The role is hybrid and based in San Francisco, with Tue-Thu in office.

You will manage partnerships, use data-driven insights to drive KPI improvements, and resolve merchant issues while expanding feature adoption. Excellent negotiation and relationship-building skills are essential.