Strategic SMB Partnerships Lead

Uber Technologies Inc.; Miami (FL); Ibrido; USD 77.000 - 81.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity award

Benefits included

Descrizione del lavoro

Uber Technologies Inc. is seeking an Account Manager to own growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform. You will serve as their primary advisor, driving long-term partnerships and unlocking platform potential.

You will manage portfolios with urgency, use data-driven insights to optimize KPIs, resolve issues, and influence adoption of new features and services. This role requires bilingual English and local market language proficiency and a strong

Competenze

• Experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.

Mansioni

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Conoscenze

Account management

Negotiation

Data-driven insights

Ambiguity handling

English proficiency

Formazione

High school diploma

Strumenti

Salesforce

Google Sheets/Excel

Descrizione del lavoro

Uber Technologies Inc. is seeking an Account Manager to own growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform. You will serve as their primary advisor, driving long-term partnerships and unlocking platform potential.

You will manage portfolios with urgency, use data-driven insights to optimize KPIs, resolve issues, and influence adoption of new features and services. This role requires bilingual English and local market language proficiency and a strong