Senior SMB Partnerships Manager - Data-Driven Growth

Uber Technologies Inc.; New York (NY); On-site; USD 77,000 - 81,000; Full time

Benefits offered by this job

Equity award

Benefits

Job summary

Uber Technologies Inc. in New York, NY is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform.

You will act as their primary advisor, using data-driven insights to unlock value, navigate ambiguity, and drive long-term partnerships that support local businesses and Uber's mission. You will manage partnerships with urgency, negotiate effectively, and influence adoption of new features, while collaborating with operations,

Qualifications

• Experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcome objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.
• High school diploma or equivalent.

Responsibilities

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Skills

Account management

Negotiation

Data-driven insights

Client relationship

English proficiency

Education

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Job description

Uber Technologies Inc. in New York, NY is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on the Uber Eats platform.

You will act as their primary advisor, using data-driven insights to unlock value, navigate ambiguity, and drive long-term partnerships that support local businesses and Uber's mission. You will manage partnerships with urgency, negotiate effectively, and influence adoption of new features, while collaborating with operations,