Strategic Growth Partner for SMB Restaurant Partners

Uber; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners in the Dallas area. You will act as the primary advisor to unlock the Uber Eats platform's potential, handling ambiguity and negotiating to unlock sustainable partnerships.

You will manage partner portfolios with urgency, use data to track KPIs, resolve issues, and influence adoption of new features while collaborating across teams to shape regional strategies.

Qualifications

• 3+ years in account management or similar customer-facing roles.
• Ability to negotiate with external partners and overcome objections.
• Capable of navigating high-ambiguity environments and pivoting quickly.
• Experience using data-driven insights to manage a portfolio lifecycle.
• Fluency in English and local language of the market.
• High school diploma or equivalent.

Responsibilities

• Build and grow long-term restaurant partner partnerships.
• Manage partner portfolios with urgency and discipline using data-driven insights.
• Resolve merchant issues and unblock growth while maintaining high partner satisfaction.
• Adapt approaches based on market dynamics and partner needs for feature adoption.
• Collaborate with operations, marketing, and product teams to shape regional strategies.

Skills

Account management

Negotiation

Data-driven insights

Customer-facing

English proficiency

Education

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Job description

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners in the Dallas area. You will act as the primary advisor to unlock the Uber Eats platform's potential, handling ambiguity and negotiating to unlock sustainable partnerships.

You will manage partner portfolios with urgency, use data to track KPIs, resolve issues, and influence adoption of new features while collaborating across teams to shape regional strategies.