Growth-Driven Relationship Banker

Valley Bank; Montgomery (AL); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Valley Bank is seeking a Relationship Banker who will drive branch growth by deepening existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. You will deliver exceptional customer service in alignment with the bank's mission and engage clients with professionalism.

You will maintain strong knowledge of bank products, educate customers, and cross-sell to meet financial needs.

Formación

• Must have high school diploma or GED and at least one year in customer service, retail sales, or cash handling.
• Strong written and verbal communication; ability to explain products clearly to customers.
• Proficient with computers and basic banking software and systems.

Responsabilidades

• Grow branch relationships and acquire new ones through sales, lead management, and cross selling.
• Deliver exceptional customer service aligned with the bank's mission.
• Maintain knowledge of all bank products and educate customers, cross-sell to meet needs.
• Present a confident, professional demeanor to build trust and identify customer needs.
• Open new accounts (checking, savings, CDs, IRAs) and discuss/sell loan products.
• Promote online and mobile banking capabilities.
• Meet customer expectations and support service quality; participate in the sales referral process.
• Perform transactions accurately; manage cash drawer and teller equipment.
• Serve as Vault Teller, manage currency/coin orders and distribution.
• Participate in community events and CRA initiatives.

Conocimientos

Excellent communication

Interpersonal skills

Analytical problem solving

Decision making

Multitasking

Proficient computer skills

Educación

High School Diploma or GED

Associates or Bachelors in accounting, business, finance, economics or related field

Herramientas

FIS/IBS (Integrated Banking Solutions)

Descripción del empleo

Valley Bank is seeking a Relationship Banker who will drive branch growth by deepening existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. You will deliver exceptional customer service in alignment with the bank's mission and engage clients with professionalism.

You will maintain strong knowledge of bank products, educate customers, and cross-sell to meet financial needs.