Growth Account Manager — Rentals & Service (Weekly Pay)

Rent-A-Center; Gallup (NM); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & disabi

Job summary

Rent-A-Center is seeking an Account Manager to manage a portfolio of rental accounts, deliver exceptional service, and drive account performance. You will handle deliveries, pickups, and in-home commitments while promoting new rental agreements.

The role emphasizes strong communication, customer service, and adherence to safety guidelines in a full-time schedule with routine weekend work. Training and advancement opportunities are available within the RAC framework.

Qualifications

• High school diploma or equivalent.
• Be at least 18 years old and have a valid driver's license with a good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage a portfolio of rental accounts, deliver exceptional service, and drive account performance. You will handle deliveries, pickups, and in-home commitments while promoting new rental agreements.

The role emphasizes strong communication, customer service, and adherence to safety guidelines in a full-time schedule with routine weekend work. Training and advancement opportunities are available within the RAC framework.