Account Manager — Relationship Builder, Growth Driver

Rent-A-Center; Bethlehem (Northampton County); Sur place; USD 23 000 - 24 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Résumé du poste

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. The role involves deliveries, pickups, and early-stage collections while maintaining showroom standards and safety guidelines.

The position emphasizes building strong customer relationships, expanding sales opportunities, and representing the RAC mission and core values daily.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsabilités

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Connaissances

Strong communication

Customer service

Formation

High school diploma or equivalent

Description du poste

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. The role involves deliveries, pickups, and early-stage collections while maintaining showroom standards and safety guidelines.

The position emphasizes building strong customer relationships, expanding sales opportunities, and representing the RAC mission and core values daily.