Group Reservations Specialist: Elegant Events & Blocks

IHG Hotels & Resorts; Cleveland (OH); On-site; USD 21,593 - 30,754; Full time

Job summary

IHG Hotels & Resorts is seeking a dedicated individual for the role of Reservation Coordinator in Cleveland, Ohio. Responsibilities include coordinating reservations for groups, maintaining accurate records, and responding to guest concerns to ensure a memorable experience.

The ideal candidate will have a high school diploma and at least one year of relevant experience, along with strong communication skills. This role offers a salary of $19.00 per hour.

Qualifications

• 1 year experience as a reservationist or relevant field.
• Ability to speak and listen while sitting.
• Keyboard typing for reservation information.

Responsibilities

• Coordinate group reservations and contracts.
• Maintain accurate group block notes.
• Respond to guest concerns and requests.

Skills

Communication skills

Basic mathematical abilities

Computer skills

Fluent English

Education

High school diploma or equivalent

Job description

IHG Hotels & Resorts is seeking a dedicated individual for the role of Reservation Coordinator in Cleveland, Ohio. Responsibilities include coordinating reservations for groups, maintaining accurate records, and responding to guest concerns to ensure a memorable experience.

The ideal candidate will have a high school diploma and at least one year of relevant experience, along with strong communication skills. This role offers a salary of $19.00 per hour.