Group Benefits Account Manager - Remote/CT

The Standard; Farmington (CT); On-site; USD 76,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with matching contributions

Annual incentive bonus plan

Generous paid time off and holidays

Parental leave and adoption assistance

Job summary

The Standard is seeking an experienced account manager to strengthen relationships with key policyholders and producers across assigned territories in Hartford/Farmington area. You will lead renewal analyses, negotiate terms, and coordinate with sales, underwriting, and home office to optimize profitability and client satisfaction.

Primary responsibilities include managing renewals for groups over 2,500 lives, driving plan improvements, and facilitating enrollment and benefit changes.

Qualifications

• 5+ years of experience in group insurance account management in the 2500+ lives space.
• Life and Disability insurance license for all states within the office’s assigned territory.
• Personal automobile available for business use with adequate insurance and a safe driving record.
• Ability to travel within territory for face-to-face client and broker meetings.

Responsibilities

• Develop and manage primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution and meeting customer expectations.
• Work with clients to understand their concerns and needs and act as liaison between home office departments and the customers to initiate plan improvements and resolve administrative inconsistencies.
• Prior to each renewal, organize a face-to-face visit with key identified clients to present an analysis of claims experience and/or review the adequacy of the contract to recommend coverage or contractual changes to appropriately affect their experience and/or rates.
• In partnership with the assigned sales rep and underwriter, monitor renewal activity and prepare to present renewals with a customized strategy to retain the account.
• Incorporate information gathered from the pre-renewal visit with the policyholder or broker. Negotiate rates, contract provisions and administrative issues with Regional or National Accounts.
• Identify and promote the sale of additional lines of coverage or plan improvements on assigned block of business whenever possible.
• Be actively involved with the sales rep and/or National Accounts Consultant in the acquisition, submission and implementation of National Accounts cases and Regional Accounts cases over 500 lives.
• Lead and coordinate the submission, set up and installation of assigned new groups with the policyholder, producer and home office.

Education

Bachelor's Degree

Job description

The Standard is seeking an experienced account manager to strengthen relationships with key policyholders and producers across assigned territories in Hartford/Farmington area. You will lead renewal analyses, negotiate terms, and coordinate with sales, underwriting, and home office to optimize profitability and client satisfaction.

Primary responsibilities include managing renewals for groups over 2,500 lives, driving plan improvements, and facilitating enrollment and benefit changes.