Strategic Account Manager, Employee Benefits – Hartford

StanCorp Financial Group, Inc; Hartford (CT); On-site; USD 76,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid holidays and wellness days

Job summary

The Standard is seeking a senior account management professional to serve as the primary contact for key policyholders and producers in the Hartford region. You will cultivate on-site relationships, analyze claims and renewal data, and collaborate with sales and underwriting to shape renewal strategies.

You’ll negotiate rates, promote additional coverages, coordinate enrollment, and mentor a regional team to drive profitability and client retention.

Qualifications

• Education: Bachelors Degree
• Experience: 5+ years of experience in group insurance account management in the 2500+ lives space.
• Licensing Requirements: Life and Disability insurance license for all states within the office’s assigned territory.

Responsibilities

• Develop and manage effective primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution and meeting customer expectations.
• Organize a face-to-face renewal review with key clients to present claims analysis and recommend coverage or contractual changes.
• Negotiate rates, contract provisions and administrative issues with Regional or National Accounts.
• Monitor renewal activity and present renewals with a customized strategy to retain the account.
• Identify and promote the sale of additional lines of coverage or plan improvements on assigned block of business.
• Lead enrollment processes and support benefit fairs for assigned accounts.
• Coordinate submission, installation of new groups with policyholders, producers and home office.

Skills

Client relationships

Negotiation

Communication

Travel willingness

Education

Bachelor's Degree

Job description

The Standard is seeking a senior account management professional to serve as the primary contact for key policyholders and producers in the Hartford region. You will cultivate on-site relationships, analyze claims and renewal data, and collaborate with sales and underwriting to shape renewal strategies.

You’ll negotiate rates, promote additional coverages, coordinate enrollment, and mentor a regional team to drive profitability and client retention.