Group Benefits Account Manager — Key Accounts & Renewals

The Standard; Maryland; Presencial; USD 76.000 - 130.000; Jornada completa

Descripción de la vacante

The Standard in Maryland is seeking a seasoned group insurance account manager to serve as the primary contact for key policyholders and producers. You will conduct on-site visits, negotiate, review claims and contracts, and drive amendments ahead of renewals.

Collaborate with sales reps and underwriters to present renewals with a tailored strategy, monitor activity, and advocate plan improvements. Travel within the territory is required.

Formación

• Bachelor's Degree is required.
• 5+ years of experience in group insurance account management in the 2500+ lives space.
• Life and Disability insurance license for all states within the office’s assigned territory.
• Personal automobile is available for business use with adequate insurance and a safe driving record.
• Ability to travel within territory for face to face client and broker meetings when requested.

Responsabilidades

• Develop and manage effective primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication and meeting customer expectations.
• Work with clients to understand their concerns and needs and act as liaison between home office departments and the customers to initiate plan improvements and resolve administrative inconsistencies.
• Prior to each renewal, organize a face-to-face visit with key identified clients to present an analysis of claims experience and/or review the adequacy of the contract to recommend coverage or contractual changes to appropriately affect their experience and/or rates.
• In partnership with the assigned sales rep and underwriter, monitor renewal activity and prepare to present renewals with a customized strategy to retain the account.
• Incorporate information gathered from the pre-renewal visit with the policyholder or broker. Negotiate rates, contract provisions and administrative issues with Regional or National Accounts.
• Identify and promote the sale of additional lines of coverage or plan improvements on assigned block of business whenever possible.
• Request and review inforce proposal requests, providing all appropriate information to Regional or National Accounts, and present or assist in the presentation of the proposal to the broker and/or policyholder.
• Be actively involved with the sales rep and/or National Accounts Consultant in the acquisition, submission and implementation of National Accounts cases and Regional Accounts cases over 500 lives.
• Lead and coordinate the submission, set up and installation of assigned new groups with the policyholder, producer and home office. Provide similar support to new administrators at assigned in-force accounts.
• Facilitate the enrollment process, which may involve preparation of enrollment materials, conducting enrollment meetings or being present at benefit fairs.

Conocimientos

5+ years group insurance account mgmt

Educación

Bachelor's Degree

Descripción del empleo

The Standard in Maryland is seeking a seasoned group insurance account manager to serve as the primary contact for key policyholders and producers. You will conduct on-site visits, negotiate, review claims and contracts, and drive amendments ahead of renewals.

Collaborate with sales reps and underwriters to present renewals with a tailored strategy, monitor activity, and advocate plan improvements. Travel within the territory is required.